Frequently Asked Question
Everything You Need to Know Before Partnering with Ecomm Together. Have questions about how we work, what we offer, or how we can help grow your brand on Amazon or TikTok? You’re in the right place.
GENERAL QUESTIONS
What does Ecomm Together do?
Ecomm Together is a full-service Amazon and TikTok consulting agency. We help sellers grow their online presence through services like Amazon PPC management, listing optimization, account management, creative services, inventory planning, and international expansion.
Do you work with both new and established sellers?
Yes! Whether you're launching your first product or managing a large catalog, we tailor our services to your business's size and goals. We’ve helped new sellers get off the ground and scaled existing brands into multi-marketplace success.
What marketplaces do you support?
We work primarily with Amazon (FBA and FBM) and TikTok Marketplace sellers. We also assist brands expanding internationally to marketplaces like Amazon Canada, UK, EU, and more.
Where are you based? Do you work with clients outside the U.S.?
We’re U.S.-based but work with brands globally. No matter your location, we can support your growth on Amazon and TikTok.
SERVICES & STRATEGY
GENERAL QUESTIONS
Can you manage our entire Amazon account?
Absolutely. Our full account management includes everything from listing optimization and advertising to inventory planning and customer service coordination. We handle day-to-day operations so you can focus on growing your brand.
How does your Amazon PPC service work?
We’ll audit your current campaigns (or build from scratch), research high-converting keywords, set up ad structures, and continuously optimize bids, targeting, and budgets. We monitor accounts daily and provide regular performance updates with clear KPIs.
Do you help with listing or account suspensions?
Yes. We help sellers recover suspended listings and accounts. We’ll identify the issue, craft an appeal, and communicate directly with Amazon to help you get reinstated as quickly as possible.
Do you offer creative services like product photography or A+ Content?
Yes! Our in-house creative team produces high-quality product images, infographics, and A+ Content that aligns with Amazon’s guidelines and converts browsers into buyers.
Can you help us launch a new product?
Definitely. We specialize in product launches — including listing creation, PPC setup, launch strategies, review acquisition, and post-launch optimization to help you rank and scale quickly.
What if we also sell on TikTok?
We’ve helped many brands expand from Amazon to TikTok. We’ll handle your TikTok Marketplace setup, listing creation, WFS integration, advertising, and more.
Do you offer international expansion support?
Yes. We assist sellers looking to expand into Amazon’s global marketplaces, including account setup, product translation/localization, and logistics planning.
PRICING & ONBOARDING
GENERAL QUESTIONS
How much do your services cost?
Our standard price for Amazon full account management is $1,500 per month. We also include all graphic assets like infographics, A+ content and Brand Store design.
(We offer special pricing for new brands or brands with minimum or no sales at all on Amazon, we work with you to help you grow)
Do you require a long-term contract?
Nope. While we love long-term partnerships, we believe trust should be earned — not locked into a contract. We typically work on month-to-month terms with performance-driven results.
How long does onboarding take?
We can typically onboard clients within 3–5 business days. Once we understand your brand and goals, we hit the ground running with strategy, audits, and implementation.
What do you need from us to get started?
We’ll ask for access to your Seller Central account (or TikTok Seller Center), advertising dashboard, and a quick brand intake form. From there, we’ll take over the heavy lifting.
WORKING TOGETHER
GENERAL QUESTIONS
Who will I work with day to day?
You’ll work directly with our founder and senior-level strategist. No handoffs to junior staff. You’ll always have clear communication, accountability, and expert guidance.
How often do we get updates or reports?
You’ll receive weekly or bi-weekly performance reports depending on your plan. We’re also available via email and scheduled calls whenever you need us.
Can we pick and choose services?
Yes! Whether you just need Amazon PPC or a full-service package, we’ll build a plan around your needs. You’re never locked into more than what you actually need.
🔍 Still Have Questions?
We’re happy to help.
📩 Contact us here or schedule a free strategy session.